Terms & Conditions

Welcome to MOX RCM. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please review them carefully.

1. Introduction

MOX RCM provides medical billing and revenue cycle management services. These Terms & Conditions govern your use of our website and services.​

2. Services Offered

We offer a range of services including, but not limited to:​

• Medical Billing
• Medical Coding
• Revenue cycle management
• Credentialing services
• Consulting services​

All services are subject to the terms outlined in individual service agreements.​

3. User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information.
• Maintain the confidentiality of your account credentials.
• Notify us immediately of any unauthorized use of your account.​

4. Confidentiality

We are committed to maintaining the confidentiality of your data. All information provided to us will be handled in accordance with our Privacy Policy.​

5. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of MOX RCM and is protected by applicable intellectual property laws. Unauthorized use of our content is prohibited.​

6. Limitation of Liability

MOX RCM shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our services.​

7. Termination

We reserve the right to terminate or suspend access to our services at our sole discretion, without prior notice or liability, for conduct that we believe violates these Terms & Conditions or is harmful to other users of our services, us, or third parties, or for any other reason.​

8. SMS Terms & Conditions

8.1 Program Description

By opting into our SMS program, you agree to receive text messages from MOX RCM related to our services, including updates, reminders, and to our customers to follow-up on general queries, appointments, give them reminders about billing and claims follow-up

8.2 Message Frequency

Message frequency may vary depending on the type of communication.
Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

8.3 Opt-In and Opt-Out

You may opt-in to receive SMS messages from MOX RCM by:

• Submitting an online form

You can opt out at any time by replying “STOP” to any SMS message. Alternatively, you may contact us directly to be removed from the messaging list

Help:
If you’re experiencing issues, reply with the keyword “HELP” or reach out to us at info@moxrcm.com

Additional Options:
If you do not wish to receive SMS messages, you may choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

• Message and data rates may apply
• You can opt out anytime by texting “STOP”
• For help, text “HELP” or read our Privacy Policy and Terms and Conditions pages.
• Message frequency may vary

8.4 Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary based on domestic or international messaging.

8.5 Data Usage and Privacy

We collect and use your information in accordance with our Privacy Policy. We do not share your personal data with third parties for marketing purposes.​

8.6 Security

We implement reasonable security measures to protect your information. However, we cannot guarantee absolute security.​

8.7 SMS Consent Communication

Phone numbers collected through the SMS consent process will not be shared with third parties for marketing purposes.

If you have consented to receive text messages from MOX RCM, you may receive messages related to the following:

• Appointment reminders
• Follow-up messages
• Billing inquiries

Promotions or offers (if applicable)

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Colorado without regard to its conflict of law principles.​